Thursday, May 26, 2011

Guest Blog: The FDM Transformation

A guest blog by Gary Cinnamon.

As I look back over the past year, I am amazed at what FDM was able to accomplish: the completion of Social and Behavioral Sciences building, Public Safety Building, CSUSM Temecula Campus, our new Baseball Field, and many smaller projects that are too numerous to name.

But as great as these accomplishments are, and the entire Department should be proud of themselves for contributing to building the campus, these projects are just physical things. Over time as projects transform and move from the “design and construction” phase to the “operation and maintenance” phase they will fall from people's memories as great accomplishments and simply become the “day to day job”. Mind you, that is not bad, just a reality. The emotions tied to accomplishments just do not last forever. With that said, there is one small accomplishment within FDM that will continue to transform us, the FDM REORGANIZATION.

The FDM reorganization was originally conceived to address various initiatives on energy and sustainability. At the time, I thought this reorganization would be a fairly simple endeavor, move a few people around and create the department of Sustainability and Utility Services within FDM. However, what was simple in concept has in fact been a difficult and continuous effort on the part of all within FDM. What started, long before I was in the picture, as two nearly autonomous groups of people, one group constructing buildings, and the other operating and maintaining them, with hardly a word spoken between them, has been transformed into four aligned and collaborating departments with four areas of expertise:
  • Facilities Services—Experts in facility operation and maintenance
  • Planning Design and Construction—Experts in development of capital projects
  • Sustainability and Utilities Services—Experts in energy management and sustainable practices
  • FDM Administration—Experts in policy, procedures, budgets, and money
Unlike our “accomplishments” of designing, building, and operating facilities, which eventually fade from memory, our four departments, simply conceived, will continue to evolve and improve on a daily basis. We will strive for excellence and focus on the solutions that will make all of Facilities Development and Management an “accomplishment” within itself for years to come.

Six months ago at our FAS Division meeting I promised three things to FDM:
  • I will make myself more visible to all FDM employees.
  • I will clarify and standardize all FDM Operating Procedures.
  • I will listen to what employees say, and collaborate to create strategic solutions that meet the needs of our employees as well as the Campus.
Since I’ve said those words I’ve worked at trying to inject them into my daily life on campus, maybe not always successful but always with enthusiasm. As we all work toward making FDM a better organization it is clear to me that the words above are no longer “I” statements, but rather they are “We” statements.
  • We make ourselves more visible to our fellow employees-we are a team and work for the betterment of our fellow team members.
  • We help each other to understand and clarify our jobs within all of FDM.
  • We communicate; we listen to each other; we collaborate; and we all create strategic solutions that meet the needs of each of us, FDM and our Campus.
I congratulate each and every one of the employees of FDM for their accomplishments for the year and years to come. You have all performed a JOB WELL DONE.

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